Maven Business is our free companion app that allows you to manage all of your Maven WebChat conversations on the go.
Maven WebChat is LivePersons new conversational AI platform for Shopify. Businesses can now integrate live chat onto their website to help improve their customers experience and boost sales, through powerful conversational AI automations.
Using Maven Business you can:
Speak with your customers whenever, wherever you are
Review all chatbot activity within each conversation
Receive push notifications for new messages, even when the app is closed
Real Conversations in Real-Time
Customers can contact businesses through our free live chat window. You can ensure their needs are met without any unnecessary delays before they decide to shop elsewhere by directly engaging with customers.
Easy to Install
We designed Maven WebChat to be simple to join and use directly on your website. No developers are needed to assist, and in a few simple steps, the chat window will be up and running.
Automated Customer Care
Coming soon, our AI-powered WebChat can handle all the most common service issues that are time-sensitive. Your support team will focus on the complicated and escalated problems that need additional attention.
Why Maven WebChat?
We have created a live chat experience that mitigates any hassle for customers looking to have their questions answered in a limited amount of time. Maven WebChat is the perfect support network for business owners, as we continue to develop automations from checking order statuses to shipping policies, dealing with cancellations and refunds, updating personal information, and providing customer feedback ratings.
Customers are empowered to stop wasting time on hold or navigating aimlessly for products and solutions to issues. With Maven WebChat, customers message with their favorite businesses which can make the difference between a sale or a lost opportunity.